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  • Q5: What information is required to receive an accurate quotation?

    A: To provide a fast and accurate quotation, please provide the following information:

    Technical drawings (preferred) or samples

    Material requirements

    Required quantity

    Application details and operating conditions (if available)

    Special technical requirements


    Our engineering and sales team will review your requirements and provide professional feedback and quotation promptly.


  • Q6: What is your Minimum Order Quantity (MOQ)?

    A: MOQ depends on product type, material requirements, and manufacturing complexity.

    We support prototype samples, small trial orders, and mass production according to customer project requirements.


  • Q7: Can I request samples before placing a bulk order?

    A: Yes. We can provide samples for evaluation before bulk orders when required.

    Please share your drawings, samples, or technical specifications, and our team will discuss the most suitable sample arrangement with you.


  • Q8: What is your standard production lead time?

    A: Production lead time is typically 20 days to 3 months after order confirmation, depending on product complexity, material availability, order quantity, and technical requirements.

    A detailed delivery schedule will be provided after reviewing each project.


  • Q9: How do you ensure the quality of your carbon graphite components?

    A: We implement strict quality control throughout the manufacturing process and before shipment.


    Each product is inspected according to customer requirements, including dimensional accuracy, surface finish, and key technical specifications, to ensure consistent quality and reliable performance.


    We operate according to ISO9001 quality management standards and continuously improve our manufacturing processes.


  • Q10: Which industries and applications are your products used for?

    A: Our carbon graphite components are widely used in mechanical seals, pumps, compressors, dry gas seal systems, chemical processing equipment, Oil & Gas applications, power generation, water treatment systems, and other industrial equipment requiring reliable sealing performance.